Terms and Conditions

1. General Information
2. Acceptance of Terms
3. Eligibility
4. Products and Services
5. Orders and Payments
6. Shipping and Delivery
7. Returns and Refunds
8. Intellectual Property
9. Privacy Policy
10. Liability and Disclaimers
11. Governing Law
12. Changes to Terms
13. Contact Information

Terms and Conditions

Welcome to Work Clothing! These Terms and Conditions govern your use of our website and services, including the purchase of scrubs, white coats, clogs and other accessories. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully.

1. General Information

1.1 Company Name: Work Clothing

1.2 Business Location: Ghana (Online)

1.3 Motto: Robust Comfort

2. Acceptance of Terms

2.1 By accessing our website or purchasing products from Work Clothing, you confirm that you have read, understood, and agree to these Terms.

2.2 If you do not agree with any part of these Terms, you must not use our website or services.

3. Eligibility

3.1 To purchase from Work Clothing, you must be at least 18 years old or have the consent of a legal guardian.

3.2 All personal information provided must be accurate, complete, and up-to-date.

3.3 A valid email or contact number will be required solely for the purposes of transacting business, providing information and for records keeping.

4. Products and Services

4.1 Product Descriptions: We aim to ensure all product descriptions, images, and pricing are accurate. However, slight variations may occur.

4.2 Availability: Products are subject to availability, and we reserve the right to discontinue any item at any time.

4.3 Customization: If applicable, customized scrubs may require additional processing time and incur extra costs.

5. Orders and Payments

5.1 Order Process: Orders can be placed via our website. Once you place an order, you will receive a confirmation email and/or text message.

5.2 Payment Methods: We accept payments through credit cards, mobile money, and other methods specified on our website.

5.3 Pricing: All prices are listed in Ghanaian Cedi (GHS) unless otherwise specified. Taxes, shipping or delivery fees, and other charges may apply.

6. Shipping and Delivery

6.1 Delivery Areas: We deliver within Ghana and to selected international locations.

6.2 Shipping Times: Delivery times may vary based on your location and product availability. Orders without embroidery will be delivered within 2-3 business days. Orders including embroidered items will be delivered within 6 business days.

6.3 Shipping Costs: Shipping fees are calculated depending on your location and the size of your order. Payment will be made on delivery. Shipping fees will not be paid at checkout on the website

7. Returns and Refunds

7.1 Return Policy: Items can be returned within 24 hours of delivery, provided they are unused, undamaged, and in their original packaging. Customized/ embroidered items are non-refundable and non-returnable.

7.2 White coats and white scrubs are not eligible for exchange or returns

7.3 No exchanges will be accepted beyond 24 hours after receipt of your order.

7.4 Exchange Policy: Promotional or discounted items sold at a discount greater than 10% off the original price are considered a final sale and are not eligible for exchange or return.

7.5 Items must not be worn (except for trying on), washed, damaged, or altered in any way.

7.6 Exchanges will only be accepted if a notification is made within 24 hours of delivery and are subject to the availability of stock.

7.7 No refunds. Only store credit will be awarded for returned items, where the specified item is not available for exchange.

7.8 Refunds will be processed within 7 business days upon receipt and approval of the returned items. Customers are only eligible for refund only if they received wrong items from our error which cannot be exchanged.

7.9 Return Costs: The customer is responsible for return shipping costs unless the return is due to our error.

We reserve the right to refuse any return or exchange that does not comply with our policies. In cases where the requested stock is unavailable, store credit will be awarded

8. Intellectual Property

8.1 All content on our website, including logos, images, and text, is the property of Work Clothing and protected by copyright laws.

8.2 You may not reproduce, distribute, or use our content without prior written permission.

9. Privacy Policy

9.1 Your personal information is collected, used, and stored in accordance with our Privacy Policy, available on our website.

9.2 By using our website, you consent to our data practices as outlined in the Privacy Policy.

10. Liability and Disclaimers

10.1 Work Clothing is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

10.2 We do not guarantee that our website will be free from errors, viruses, or interruptions.

11. Governing Law

11.1 These Terms are governed by the laws of Ghana.

11.2 Any disputes will be resolved in the courts of Ghana.

12. Changes to Terms

12.1 We reserve the right to update these Terms at any time. Changes will be posted on our website with the "Last Updated" date.

12.2 Your continued use of our website constitutes acceptance of the updated Terms.

13. Contact Information

For questions or concerns, please contact us at:

Email: [email protected]

Phone: +233500299525